Contact Us

Have a question about an order, custom photo magnet upload, or digital file download? We’d love to hear from you!

Please reach out using any of the channels below, or fill out the contact form. We do our best to reply within 24 to 48 business hours (Monday to Saturday).

📩 Get in Touch

Email Support: chebongdigitals@gmail.com

(For order inquiries, digital file assistance, and photo submissions)

Studio Location: Tagaytay, Cavite, Philippines

(Online Store & Shipping Studio)

Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM PST | Closed Sundays & Holidays

💬 Quick Links & Common Inquiries

Before sending a message, you might find an instant answer here:

Custom Photo Submissions: When ordering custom photo ref magnets or cabochon keychains, please ensure your images are pre-edited and ready for printing. Our team handles layout and printing only (no photo retouching or editing).

Digital Downloads: Download links are sent automatically to your email once payment is verified. If you don't see it, please check your Spam/Junk folder or reach out with your Order #.

Shipping & Delivery: Physical orders are packed with care and shipped out within 3-7 business days.